Website: https://rcl1.com
Last Updated: March 25, 2026

INTRODUCTION

Reliable Choice Logistics (“RCL,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains in detail how we collect, use, disclose, and safeguard your information when you visit our website (https://rcl1.com) and use our logistics and transportation services (“Services”).

We understand the importance of your personal data and take appropriate steps to ensure it is handled responsibly and securely. This Policy applies to all users, including customers, carriers, drivers, business partners, and website visitors.

By accessing or using our website and services, you acknowledge that you have read, understood, and agree to the terms outlined in this Privacy Policy.

INFORMATION WE COLLECT

1. Personal Information

We may collect personal information that you voluntarily provide to us when you interact with our website or services. This includes, but is not limited to: – Full name, email address, and phone number for communication purposes – Company name and job title for business coordination – Billing and shipping address for invoicing and logistics operations – Payment-related information when processing transactions (if applicable) – Any details you provide through contact forms, emails, or customer support requests

This information helps us establish and maintain our business relationship with you and ensures smooth service delivery.

2. Business & Logistics Information

As a logistics provider, we may collect operational information necessary to perform our services effectively, such as: – Shipment details including freight type, weight, and dimensions – Pickup and delivery addresses and scheduling information – Carrier, broker, and dispatch details – Driver identification and vehicle information when required for compliance or verification

This information is essential for coordinating transportation, ensuring regulatory compliance, and providing accurate service execution.

3. Automatically Collected Information

When you visit our website, certain technical data is automatically collected to help us understand user behavior and improve performance. This may include: – IP address and approximate geographic location – Browser type, operating system, and device information – Pages visited, time spent on pages, and navigation patterns – Referring URLs and interaction data

This data is generally aggregated and used for analytics rather than identifying individuals directly.

4. Characteristics of protected classifications under U.S. federal (and California) law such as citizenship, military or veteran status, gender, disability.

HOW WE USE YOUR INFORMATION

We use the information we collect for multiple business and operational purposes, including:

• Service Delivery: To coordinate, manage, and execute freight and logistics services efficiently
• Customer Support: To respond to inquiries, provide assistance, and resolve issues
• Communication: To send service updates, shipment notifications, invoices, and important notices
• Business Operations: To manage accounts, maintain records, and improve internal processes
• Website Improvement: To analyze usage trends and enhance user experience on our website
• Security & Fraud Prevention: To detect, prevent, and investigate unauthorized or suspicious activity
• Legal Compliance: To comply with applicable laws, regulations, and contractual obligations

We ensure that all uses of your data are aligned with legitimate business purposes.

COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies and similar tracking technologies to enhance functionality and user experience. Cookies are small text files stored on your device that help us recognize repeat visitors and understand how users interact with our site.

We use the following types of cookies:

• Essential Cookies: Necessary for the website to function properly, such as enabling navigation and access to secure areas
• Analytics Cookies: Help us analyze website traffic and user behavior to improve performance and content
• Functional Cookies: Remember your preferences and settings to provide a personalized experience

You have the option to accept or decline cookies through your browser settings. Disabling cookies may affect certain functionalities of the website.

SHARING OF INFORMATION

We may share your information in the following circumstances:

Service Providers

We work with trusted third-party vendors who assist in operating our business, such as hosting providers, analytics services, CRM platforms, and payment processors. These providers are obligated to protect your information and use it only for specified purposes.

Carriers & Logistics Partners

To fulfill transportation services, we may share necessary shipment and contact details with carriers, drivers, brokers, and logistics partners. This sharing is limited to what is required to complete the service.

Legal Requirements

We may disclose your information when required by law or when we believe it is necessary to comply with legal obligations, enforce our policies, or protect our rights and safety.

Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of the business transaction.

We do not sell your personal information to third parties.

DATA SECURITY

We implement appropriate administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

DATA RETENTION

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. This may include retaining data for: – Ongoing business relationships – Legal and regulatory compliance – Dispute resolution and enforcement of agreements

Once the data is no longer required, we take reasonable steps to securely delete or anonymize it.

THIRD-PARTY LINKS

Our website may include links to third-party websites or services for your convenience. These external sites are not controlled by RCL, and we are not responsible for their content, security, or privacy practices.

We encourage you to review the privacy policies of any third-party websites you visit.

CHILDREN’S PRIVACY

Our services are intended for business use and are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children.

If we become aware that we have inadvertently collected data from a minor, we will take appropriate steps to delete such information.

INTERNATIONAL DATA TRANSFERS

As part of our operations, your information may be transferred to and processed in countries outside your country of residence, including the United States.

We ensure that such transfers are conducted in accordance with applicable data protection laws and that appropriate safeguards are in place to protect your information.

YOUR RIGHTS

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate or incomplete data
• The right to request deletion of your personal information
• The right to withdraw consent where processing is based on consent
• The right to opt out of marketing communications

We will respond to all legitimate requests in accordance with applicable laws.

CONTACT INFORMATION

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Reliable Choice Logistics (RCL)
Website: https://rcl1.com
Phone: 740-212-2255, 740-302-3001​

CHANGES TO THIS POLICY

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements.

Any updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this page regularly to stay informed about how we protect your information.

Your continued use of our website and services after any changes indicates your acceptance of the updated Privacy Policy.